FAQs

How long will it take to receive my order?

Please allow standard processing on all orders, usually takes up to 2-5 business days (subject to product stock availability) for standard processing before your order ships out.

SHIPPING INFORMATION:

 How long is processing, shipping, and delivery? 

  • Standard Shipping: all orders will process and ship within [ 2-3 BUSINESS DAYS] depends on destination of delivery.

  • Priority Shipping: all order will process and ship within [ 3-7 BUSINESS DAYS]  depends on destination of delivery. 

  • International Shipping: Currently Unavailable.

WE DO NOT OFFER Next Day or Expedited Shipping at this time.

How many bundles do I need?

We recommend for : 

Bobs | Quick Weaves: 12”-16”  [ 2 Bundles ]  

Sew-Ins | Quick Weaves | Wig Construction:  14”- 20”   [ 3 Bundles ] 

Sew-Ins | Quick Weaves | Wig Construction:  22”- 30”   [ 4 Bundles ]

How long does the hair last?

Lifespan: 1 – 3 yrs. with proper care.

Storage: In a silk or satin bag, prevents tangling and damage when not in use.

Longevity: By investing in our high-quality blonde extensions and taking good care of them, so you can enjoy them for an extended period of time. It also depends on how they’re maintained and how often worn. All while looking fresh, maintaining their softness, shine, and beauty.

Can I dye the hair?

YES, you can!

DIY if you’d like . . . If not, please consult a professional colorist to ensure that the desired result is achieved. 

Ensure to keep your hair regularly hydrated, deep conditioned, and moisturized. We advise using our RICH GLOSS Shine Serum to prevent color fading. 

HOW TO CARE FOR YOUR EXTENSIONS

Our virgin blonde extensions are made with the highest quality throughout, however it’s still really important to care for your hair extensions and give them the utmost TLC, the same way you’d treat your natural hair too! 

To maintain your style, shape and bounce, we’ve curated the ultimate aftercare steps to ensure that your blonde remains in dreamy condition and super soft from weft to ends.

HOW TO MAINTAIN YOUR STYLE :

You can style them just like you would your own natural hair with heat styling tools (Flat Irons, Curling Wands, Crimps etc). 

We recommend you cleanse and use a hair mask to hydrate and deep condition every 3 weeks. 

A wide tooth, soft tip paddle brush is ideal for combing/brushing through your hair when necessary.

If you use heat tools, we always advise using our RICH GLOSS Heat Protectant Serum, prior. This will prevent damage, color fading, silky soft, keep them looking healthy, and in the best condition. It also eliminates unwanted odors.

EVERYDAY MAINTENAINCE :

Avoid using any alcohol based products. Sulfate-Free ONLY!

The key to keep’n your blonde hair in goodttt condition is to infuse hydration and moisturize daily. Issa Must! 

A wide tooth, soft tip paddle brush is ideal for combing, brushing, and detangling through your hair when needed. 

IT'S ALL IN THE PREP:

  • PRE - INSTALL

We strongly suggest co-washing your extensions before install. 

Always use Sulfate Free products. 

  • CO-WASHING 

Shampoo hair with lukewarm/cool water, using by a hydrating conditioner.  Rinse the hair through with cool water. 

Always let hair air-dry for best results and then install and style as desired. 

  • HOW TO WASH 

Gently brush through your blonde extensions starting from the bottom sections, gradually working upwards, ensuring that the hair strands from weft to tip are tangle-free.

Hold extensions at the top. 

Wet the hair with cool water. Gently apply a sulfate-free hydrating conditioner to the hair from wefts right through to the ends.

Avoid rubbing the hair together, instead brush with a wide paddle brush or run your fingers through.

Rinse hair and apply a sulfate-free hydrating leave-in conditioner. Brush conditioner through 

Squeeze out any excess water and conditioner, until the water runs clear.

Let the extensions hang air-dry naturally. 


CURLY COILS TEXTURE :

Must have — wide tooth, soft tip paddle brush and spray mist bottle 

To maintain the shine and bounce of your curly hair start with proper gentle shampooing and deep conditioning to remove product build-up. 

As needed (daily or every other day) spray the hair with cool water and apply a sulfate-free hydrating conditioner and curl defining product.

Brush through from ends to top to detangle and define curls Apply a few drops (small amount) of our RICH GLOSS shine serum from ends to top in a tousle-like motion 

Use a small amount of our RICH GLOSS shine serum, foam mousse, and cool water 

  • AT BEDTIME 

Going to bed? 

PROTECT the hair with a satin bonnet or satin scarf! 

Apply a small amount of our RICH GLOSS shine serum, finger part hair in sections, plait/braid in two-strand rope 

  • CURLY COILS

Apply a hydrating leave-in conditioner, brush or run fingers through from ends to top, add a foam mousse (sulfate-free) tousle and plait/braid in two-strand rope 

PROTECT Your Blonde, put on a SATIN or SILK BONNET!